What does the toolkit cover? The topics range from the data lifecycle and managing vendor relationships to creating policies and procedures to protect patron privacy. The toolkit covers specific privacy concerns in the library, including law enforcement requests, surveillance, and data analytics. We also get to meet Mel and Rafaël, two library patrons who have unique privacy issues that libraries need to consider when thinking about patron privacy. At the end of the toolkit is an extensive resource section with library privacy scholarship, professional standards, and regulations for further reading.
This toolkit is part of a larger group of resources, including templates and examples libraries can use to develop contract addendums, privacy policies and procedures, and data inventories and privacy risk assessments. In short, there are a lot of resources that are freely available for you to use in your library! Please let us know if you have any questions about the project resources.
Finally, stay tuned – the project is going into its second year, focusing on “train the trainer” workshops for both data privacy and cybersecurity. We’ll keep you updated as more materials are published!
In case you missed it – last week ALA announced a trio of new guidelines for libraries concerned with patron privacy during the reopening process as well as libraries who use security cameras at their branches:
Guidelines for Reopening Libraries During the COVID-19 Pandemic – Theresa Chmara, J.D. guides libraries with planning reopening procedures and policies, including requirements around wearing masks, health screenings of both patrons and staff, and contact tracing. While these guidelines are not legal advice, these guidelines should inform your discussions with your local legal advisors.
Video Surveillance in the Library Guidelines – Libraries who use security cameras should review their existing policies around camera placement, recording storage and retention, and law enforcement requests for recordings considering the new guidelines. There are also sections around patrons filming library staff and other patrons which public libraries should review regarding staff and patron privacy and safety.
Take some time to review the above guidelines and discuss how these guidelines might affect your library’s reopening or use of security cameras in the building!